About the Author

Overview

I am the manager of a Security Operations Center at a financial institution. In my role I work with teams across the globe to grow the firm’s cyberseucrity capabilities, helping develop the team’s strategy and drive its implementation.

I have developed skills in leadership, project management, cloud architecture development, security engineering, and programming; however, I consider my communication skills to be my greatest asset. I take pride in my ability to understand highly technical topics and translate them into concepts that can be easily understood by leadership and business partners.

Experience

Security Operations Center Manager - US

March 2024 - Present

  • Directly managed up to 14 people at once across multiple functions, ensuring consistent 24x7 security monitoring coverage
  • Overhauled the firm’s incident reporting process, leading to a significant reduction in the amount of time between the filing of an incident report and its initial assessment by the security team
  • Successfully managed multiple high-severity incidents, coordinating efforts across various departments and ensuring minimal business disruption
  • Created a brand new onboarding process for the team, increasing new hire engagement and decreasing the amount of time between a new hire’s start date and the date when they can begin independent work

Cyber Security Operations Management

July 2019 - March 2024

  • Managed projects and programs for the Cyber Security Operations department
  • Served as the main point of contact for Security Operations Center clients across the globe
  • Worked with multiple teams throughout the department to develop strategies and create achievable roadmaps that supported the organization’s overall goals and vision
  • Oversaw and/or led the completion of several key projects, including technology deployments, maturity assessments, and process enhancements across multiple areas within the department, leading to increased security across the firm
  • Managed teams for multiple high-profile regulatory initiatives under extremely short timelines, reducing regulatory risk
  • Conducted one-on-one mentoring and coaching with colleagues to support individual development and promote team unity
  • Regularly created and delivered presentations on highly technical subjects to varying groups across the organization, including frequent presentations to executive leadership

Information Technology Project Manager

Jul 2017 - Jul 2019

  • Led one of the firm’s first global projects to completion on time, on scope, and on budget, creating a lasting global partnership that has been used as a template for the globalization of other functions throughout the organization
  • Created a tool for accurate forecasting of labor charges that was accepted as a best practice organization-wide, leading to significantly reduced variance in budget forecasts and significantly reduced time spent creating those forecasts
  • Coordinated over 200 people on a project with a budget of over $10M, ensuring work was done in an efficient manner without overrunning the project budget

Certifications and Training

Active

  • Certified Information Systems Security Professional (CISSP) / ISC2

Historical

  • AWS Certified Solutions Architect – Associate / Amazon Web Services
  • Certified Associate in Project Management (CAPM) / Project Management Institute
  • MUFG Project Management Academy / MUFG Union Bank